Statuses

Each object carries a status; orders carry state instead. The same values appear in API responses and in webhook deliveries, so a client branches on one set either way.

Deposit status

Status	Meaning	Terminal
aml_processing	AML screening is in progress	no
frozen	Held pending an AML decision	no
processing	Being credited	no
done	Credited to the member's balance	yes
aml_rejected	Refused by AML screening	yes
canceled	Cancelled and not credited	yes

A deposit carries a tx_id in every status, including the ones where nothing was credited — the transaction exists on-chain long before the balance moves. A hash is therefore not a sign that the money arrived. Wait for done.

Withdrawal status

Status	Meaning	Terminal
aml_processing	AML screening of the destination address is in progress	no
processing	Accepted and being processed	no
postponed	Held up by an internal problem	no
done	Executed — tx_id is populated	yes
fail	Could not be executed	yes
rejected	Refused and not sent	yes
aml_rejected	Refused by AML screening on the destination address	yes

A newly created payout starts at aml_processing. tx_id is null until the payout is broadcast, so it carries a value only on done.

uuid can also be null.

Two kinds of refusal

rejected and aml_rejected are separate statuses. aml_rejected specifically means the destination address did not pass AML screening; rejected is a refusal for any other reason.

Both are final. Keep them apart when you report back to a customer: an AML refusal is about where the money was going, not a technical failure on your side or ours.

postponed is not the customer's fault

It means something went wrong on the platform side, not that the request was invalid, and it is not terminal. Do not present it to a customer as a rejection.

Order state

State	Meaning	locked	avg_price
wait	Live, waiting to fill	still held	null
done	Executed	released	the fill price
fail	Rejected by the system	released	null
cancel	Cancelled	released	null

avg_price is populated once there is a fill — including on a market order. Cancel Order is what produces cancel on a limit order; a cancelled market order ends up as fail.

wait is never delivered by webhook

Order webhooks carry the terminal states only — done, fail, cancel. There is no notification when an order is accepted, so treat the response to Create Order as the record that it exists, and the webhook as the record of how it ended.

Deposits and payouts do notify on intermediate statuses.

Trade side

A trade carries trend rather than a side:

trend	Meaning
up	Buy
down	Sell

The asset a fee was taken in is stated explicitly as fee_asset_id, so it never has to be derived from the side.

Operation type

Deposits and withdrawals also carry operation_type, which says how the movement was settled:

Value	Meaning
ON_CHAIN	Settled as a blockchain transaction
OFF_CHAIN	Settled inside the platform, with no network transaction

Those are the only two values. The same field is returned by Withdrawal Fees, so you can see how a payout would be settled before creating it.